Privacy Policy
© 1988-2011 COR.Technology Pty. Ltd. All rights reserved.
OUR COMMITMENT
COR Technology Pty. Ltd. (referred herein as “COR.Technology”) has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for COR.Technology Internet sites;
COR.TECHNOLOGY GLOBAL INTERNET PRIVACY POLICY
It is COR.Technology’s policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our employees, customers, business partners and dealers, and others who share their personal information with us;
This Global Internet Privacy Policy (the “Policy”) describes how COR.Technology protects your privacy when we collect personal information on COR.Technology Internet sites. As used in the Policy, the term “personal information” means information that identifies you personally, alone or in combination with other information available to us;
The Policy applies, in general, to all Internet sites operated by or on behalf of COR.Technology and its business units worldwide (each a “COR.Technology Internet site”);
Please note that when you access any external links from this Internet site (including any COR.Technology subsidiary sites), they may have different privacy policies specific to those sites. We encourage you to read all applicable privacy policies;
PRIVACY STATEMENTS
Although the Policy applies to all COR.Technology Internet Sites generally, each COR.Technology Internet Site has a different purpose and different features. If additional or different disclosures are required with respect to a specific COR.Technology Internet site, we will provide those disclosures on the site itself or in a separate web site privacy statement (“Privacy Statement”) posted on that site. Each individual disclosure or Privacy Statement supplements and amends the Policy, but only with respect to the COR.Technology Internet site on which it is posted;
YOUR CONSENT
By using any COR.Technology Internet site or providing personal information to us, you and any legal entity or entities you represent and/or are using the Internet Site on behalf of (referred collectively herein as “you” or “your”) are consenting to the collection, use and disclosure of your personal information as described in the Policy and any applicable Country or Privacy Statements;
If you do not consent to the collection, use and disclosure of your personal information as described in the Policy (and any applicable Country or Privacy Statements), do not use COR.Technology Internet sites. Instead contact COR.Technology (See Contact Us below);
WHAT PERSONAL INFORMATION DO WE GATHER FROM THOSE WHO VISIT OUR SITE?
When you visit our Internet site, you may provide us with two types of information: personal information you knowingly choose to disclose, and information that we automatically collect as you browse our Internet site;
Information You Voluntarily Submit. We collect and store any information you enter on our Internet site, or provide to us in offline contacts we have with you. Information is collected from visitors to the Internet site in the following areas:
- REGISTRATION FORMS – If you register for Support, which allows you to access our knowledgebase and user forums, or for specific services, or newsletters in various areas of the Internet site, we will generally ask you to provide contact information, information about any products you have and preferences regarding the Support or service for which you desire to register, access and use (where applicable). You may, however, visit our Internet site without registering but may not be able to participate in certain functionality or obtain certain information;
- ORDER FORMS – Some areas of the Internet site may allow you to order products or services, whether or not for a fee. In connection with these transactions we collect data necessary to complete these transactions that is furnished by you. This may include contact information, email address, telephone number, your credit card, your driver’s license, social security or other identifying numbers and any other relevant information;
- OTHER FORMS – Some areas of the Internet site may allow you to engage with our business units and/or product development and ongoing research teams. In connection with these communications, we collect data necessary to complete and/or continue these communications that is furnished by you. This may include contact information, email address, telephone number, your credit card number and any other relevant information;
- SURVEYS – At times, you may be asked to complete survey questions that appear on the Internet site;
- EMPLOYMENT APPLICATIONS – You may submit information related to job opportunities with COR.Technology. Please note that your submission of pre-employment information may be further governed by specific provisions that appear on the Career Opportunities section of our Internet site;
- DISCUSSION FORUMS – We may make forums, FAQ, knowledgebase, message boards, and/or news groups available to our users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information;
- EMAIL – In several areas of our sites, you also have an opportunity to communicate with us by email. You may also choose to provide your email address to receive communications from us or third parties;
- SOFTWARE PIRACY – Software Piracy is a matter we take very seriously since it harms not only our businesses but the global economy more generally and stifles research and development. If you know of any piracy and decide to report it to us you may do so anonymously. We will not record any of your personal details and will destroy any record of your IP address. If, however, you wish to help us pursue an individual or other legal entity who is engaged in Software Piracy you are encouraged to provide your contact details so the appropriate authorities can contact you for you to provide them with specific details which may be used in a prosecution and possible conviction of such offender(s). If you choose to report piracy and do provide us with your contact details, you hereby acknowledge and agree with COR.Technology that it may in its absolute discretion provide any and all information you provide to the appropriate authorities;
We may also place small data files, called “cookies,” in the browser file of your computer’s hard drive. These cookies automatically identify your browser to our server whenever you interact with the Internet site. We use the cookies to record Internet site statistics. Most browsers automatically accept the cookies, but you usually can change your browser setting to prevent the acceptance of cookies;Information Collected and Stored Automatically. When you browse our Internet site, you and your Web browser may also transmit information that we automatically collect. We do log your IP address (the Internet address of your computer), the Web pages you visit and the time of your visit, and other click-stream data. This information may be combined with other personal information you have provided and with any COR.Technology Software you may have installed on your computer that may communicate directly with our Servers. The other type of information automatically provided to us is the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of our site;
Certain pages of this Internet site may not function properly if you choose not to accept cookies;
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to transact and communicate with you, if and when necessary in connection with your use of our Internet site, process your orders, to respond to your questions, or to send you material and information you request. We may use your information to:We may also use your Internet site information in order to help diagnose problems with our site;
- Personalize your site experience and to allow us to deliver the type of content and product information in which you are most interested;
- Process and assist you to track your purchases;
- Consider your suggestions and feedback;
- Possibly respond directly to you for clarification;
- Process your request for materials if you make one;
- Try to and answer your questions if you ask them;
- Register you for Support and membership to our various services, if you request it;
- Provide you with email messages and other information regarding upcoming events, new services, updates, patches and upgrades and any other general information about our products and services. (NOTE: You may elect not to receive these communications, either when you initially register at our site, or at any time thereafter. See the section of this Privacy Statement called “Opt In/Opt Out.”);
STATISTICAL USE
We may use all information we collect to analyze statistical use patterns and demographic data (basically, where our visitors come from and what demographic characteristics they have) and to improve our site to better serve our customers. We use your IP address to help diagnose problems with our servers, and to administer our Internet site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information;
We may also prepare and keep statistical records and other data about you and other users of our site, but we do that in a way that does not identify you or any other user personally. We may hire third parties to help us collect and analyze such data, and we may share such statistical data with third parties. Again, such statistical data will not specifically identify you or any other user. We use this information to help us make our Internet site more useful to visitors – to learn about the number of visitors to our Internet site, what part of the Internet site they are interested in, how long the use the Internet site, the number and size of any downloads, and the types of technology our visitors use;
VERIFICATION OF SOFTWARE LICENSES
We may also use your information to validate, verify and update any Product and/or Software Licenses you have with COR.Technology, our Affiliates and/or our Authorized Dealers in accordance with any Software License Agreement and/or EULA you have entered into with us;
DISCLOSING YOUR PERSONAL INFORMATION TO OTHERS
Except in the limited circumstances stated in this paragraph, we do not sell, rent, license, trade or otherwise disclose the personal information of our Internet site visitors to unrelated third parties. We may disclose your information to service providers who assist us in facilitating and/or operating the Internet site or conducting our business. We may also share such information among our subsidiaries and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this Internet site, or to protect our business, real property, intellectual property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party. We may also disclose non-personally identifiable visitor information to other parties for marketing, advertising or other uses;
Some areas of the Internet site may allow you to conduct e-commerce transactions. In connection with these transactions, we collect data necessary to complete the transaction that is furnished by you. This information may be furnished to a third party in order to facilitate the transaction;
LINKS TO OTHER SITES
We may create links to other Internet sites that we think may be of interest to you. We do not endorse any other Internet sites, and our privacy policy applies only to your use of our Internet site. We have not reviewed the privacy policies of any Internet sites we link to our Internet site, and you should read the privacy policies of each site you visit to determine what information that site may collect about you;
SECURITY
Since we are committed to your privacy and security, we have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online to a reasonable commercial standard. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. When you place an order or access your personal information, we offer the use of a secure server. Once we receive your transmission, we use our best efforts to ensure its security on our systems but we disclaim and deny any liability to you or any other party (See Legal Terms under this Internet site’s: Terms of Use);
ACCESS TO PERSONAL INFORMATION
You may review, correct and update the personal information that you provide to us at a COR.Technology Internet Site by using the User Profile form provided at the COR.Technology Internet Site;
RETENTION OF PERSONAL INFORMATION
COR.Technology retains the personal information collected on COR.Technology Internet Sites as long as necessary to provide the services, products, subscriptions and information you request or as permitted by applicable law;
CHILDREN AND PARENTS
COR.Technology Internet Sites are generally not intended for persons under 13 years of age. COR.Technology does not knowingly solicit or collect personal information from or about children on its Internet sites except as permitted under applicable law. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by writing to privacy@cortechnology.com (also see our postal address below);
CHANGES TO THIS POLICY AND OUR PRIVACY STATEMENTS
COR.Technology reserves the right to update or modify the Policy, at any time and without prior notice, by posting the revised version of the Policy on our COR.Technology Internet sites. We also reserve the right to update or modify our Country specific or Privacy Statements, at any time and without prior notice, by posting the revised Privacy Statement on the applicable COR.Technology Internet site. If we modify the Policy or any Privacy Statement, the modifications will only apply to the personal information we collect after we have posted the revised Policy or Privacy Statement on the applicable COR.Technology Internet site;
OPT IN/OPT OUT
Our site provides users the opportunity to opt-in or opt-out of receiving communications from us at the point where we request information about the visitor. You have the following options for reviewing or removing your information from our database to no longer receive communication from us. If you request your account information be deleted from our database, we may maintain information about individual sales transactions for recordkeeping and servicing;
You can send e-mail to privacy@cortechnology.com
You can mail correspondence to the following postal address:
Legal Dept.
COR.Technology Pty Ltd
GPO Box 3431
Melbourne, Vic 3001
AUSTRALIA
Please note that due to email production schedules, you may receive an email message from us after you have provided your opt-out notice;
CONTACT US
General Questions:
If you have any questions about the Policy, please contact us in one of the following ways:
(i) Email us at: privacy@cortechnology.com
(ii) Write to our Webmaster at:
COR.Technology Pty Ltd
GPO Box 3431
Melbourne, Vic 3001
AUSTRALIA
Last revised February 2012.